ITIL-Service Management
ITIL-Service Management

Nilex applications have been designed to support ITIL processes. We were one of the first companies in Scandinavia, which were ITIL-certified. This means that with our expertise we can provide our customers with advice on how they best implement ITIL in their company.

 

A Service Desk designed with ITIL initiatives uses a standard set of best practices for lowering costs and improving the quality of IT service delivery. The aim of a Service Desk is to act as the operational interface between the IT organization and its customers, for achieving an organization’s goals.

 
Nilex in Helsingborg AB     Brunnbäcksgatan 17, SE-252 31 HELSINGBORG     Phone: +46(0)42-18 00 50    E-mail: kundservice@nilex.se or support@nilex.se    Fax: +46(0)42-210776
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