Manage your IT helpdesk when you’re on the go!
Nilex Mobile Helpdesk enables you to respond to service requests anywhere, anytime. Whether you’re on the road or simply away from a computer, Nilex Mobile Helpdesk gives you the flexibility you need to deliver superior helpdesk support from anywhere in the world.
With the trademark simplicity and ease-of-use of NilexPlus Helpdesk, the Nilex Mobile Helpdesk App allows you to:
• View all service requests assigned to your team
• Create new service requests
• Easily filter the service request list per field to access the exact information you need
• Update the status, priority, due date, request user, and many other fields in the service request
• Customize the displayed fields in your helpdesk list
• Easily navigate between views in an interface that’s specially designed for your iPhone or Windows Mobile.